Discord bot for gaming communities
Community managers in gaming already juggle more tasks than a raid healer. Answering repetitive player queries shouldn’t add to their workload. That's exactly why we've crafted our Discord bot, designed to integrate...
OpenAI and Theymes: Establishing Zero Data Retention
We are excited to announce a new agreement with OpenAI that sets a standard for data privacy when utilizing LLM systems. Under the Zero Data Retention (ZDR), any data processed by OpenAI is not stored beyond what is immediately needed.
Theymes TCG: Player Support Chaos Edition
A fast-paced, satirical trading card game where players take on the roles of agents, managers, platforms, and playersin the chaotic world of gaming support. Outlast your opponents by keeping your morale up, resolving tickets, and surviving AI disasters!
AI Driven Knowledge base setup for gaming
Learn how gaming companies can create an effective knowledge base to enhance player support and streamline issue resolution.
How to Set Up Discord Bot Integration for Game Support
Learn how to integrate Discord bots for game support, automate responses, and enhance player interactions with effective ticketing systems.
November updates
Events, Quality of life improvements, Multilingual automations and more.
Friends of Theymes: tinyBuild partners with Theymes to support a portfolio of over 70 Games
Theymes recently partnered with tinyBuild Games, a leading publisher known for its diverse portfolio of popular indie titles.
October updates
In our October update, we’re excited to share major strides across our platform, from launching cross-game article linking and enhanced translation control to completing our SDK development for iOS, Android, and Unity.
Friends of Theymes: Pioneering GenAI community support with Klang Games
Ever heard of SEED? No, not the things you plant in your garden. We're talking about Klang Games' massive Society Simulator that's set to redefine the MMO landscape.
September updates
We’ve rolled out essential updates this month to enhance your player support experience with new tools for customization and improved AI-driven features.
Advancing Player Support: A monthly look at our journey
Wonderful August
How to start customer support for my players
This article guides to player support by initiating effective customer support for their players, emphasizing the critical first step of actively listening to player feedback
Theymes goes Gamescom
We are going to the Gamescom 2024
Tech Tales, Part 1: Our take on microservices
Our first entry in a series of blog posts discusses our take on micro-services architecture.
Heading out to the GDC 2024
We're excited to go Game Developer Conference this year, a key event in the gaming world. With over 30,000 expected to attend, it's a huge opportunity for us to learn and connect. The size of the event makes our head spin.
How Interactive knowledge base changes player support
In the dynamic world of online gaming, ensuring a seamless player experience is paramount. This is where the power of in-game knowledge bases comes into play, serving as a pivotal tool in deflecting issues and facilitating a fast return to gameplay.
Our new office
Take a look around our new office and a lonely printer.