Customer Success Stories

Gaming companies of all sizes use Theymes to deliver faster, smarter, and more personal player support. From indie hits to global publishers, see real stories of teams reducing workload, improving player satisfaction, and building stronger communities with AI-powered support.

Pixel Federation case study
9+ Games migrated to unified platform
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Pixel Federation

How Pixel Federation moved nine games to in-game support and turned ticket spikes into one-day problems

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Critical Force case study
61% Reduction in ticket volume
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Critical Force

How Critical Force cut ticket volume by 61% with AI-driven multilingual support

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